OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[GRA1][Dedicated Servers] - G117A16 / G117A15 / G117A14 Incident notification

Incident Report for Bare Metal Cloud

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Servers in racks G117A16 and G117A14 are now operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 05, 2026 - 16:48 UTC

Identified

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The cause of the incident has been identified and fixed, and our teams are now working to repair the servers that were affected.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 05, 2026 - 10:22 UTC

Investigating

We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in G117A16 / G117A15 / G117A14 racks.

Here are some supplementary details :

Start time : 05/07/2026 08:00 UTC
Impacted Service(s) : Some servers in the racks G117A16 / G117A15 / G117A14 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 05, 2026 - 09:19 UTC
This incident affects: Dedicated Servers || Global Infrastructure (GRA).