We are pleased to inform you that the incident affecting our Dedicated Servers offering in rack G101A05 has been resolved.
Start time : 15/05/2026 05:57 UTC End time : 15/05/2026 07:00 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 15, 2026 - 07:27 UTC
Update
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary latency issue in the rack G101A05.
Here are some supplementary details :
Start time : 15/05/2026 05:57 UTC Impacted Service(s) : Servers are experiencing latency issues on the public network. Customers Impact : Customers may experience service degradation due to network latency on the public network. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 15, 2026 - 06:38 UTC
Investigating
We are currently experiencing an event affecting our Dedicated Servers offer in rack G101A05.
Start time : 15/05/2026 05:57 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 15, 2026 - 06:22 UTC
This incident affected: Dedicated Servers || Network (GRA).