We had an incident on Dedicated Servers which has now been resolved.
Here are some supplementary details :
Start time : 06/09/2025 11:33 UTC End time : 06/09/2025 11:38 UTC Impacted Service(s) : Servers in the specified rack were no longer able to access the vRack network. Customers Impact : Customers were temporarily unable to access their servers via vRack network located on the specified racks. Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Sep 06, 2025 - 11:42 UTC
This incident affected: Dedicated Servers || Network (RBX).