Start Time : 14/01/2025 04:27 UTC End Time : 14/01/2025 05:05 UTC Service impact : We would like to inform you that the incident have been resolved and the situation is back to normal. Root cause : This incident is caused by a hardware issue.
We thank you for your understanding and patience throughout this incident
Posted Jan 14, 2025 - 05:46 UTC
Identified
An incident is in progress on our Bare Metal offer. It temporarily affects availability.
Here is detail for this incident :
Start time : 14/01/2025 04:27 UTC Service impact : The NAS HA service is temporarily unavailable for some customers. Root Cause : This incident is caused by a hardware issue.
Our teams are fully mobilized and actively working to resolve this problem.
We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.
Posted Jan 14, 2025 - 04:46 UTC
This incident affected: Storage and Backups || NAS HA (BHS).