OVHcloud Bare Metal Cloud Status
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- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GLOBAL][Virtual Private Servers] - cPanel incident notification
Incident
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Update
Please find the details of this incident below :
Start time : 01/05/2026 00:00 UTC
Impacted Service(s) : cPanel & WHM Control Panel.
Customers Impact : Customers may experience security risks on servers running cPanel & WHM.
To immediately address and protect from any security concerns, OVHcloud teams highly recommends anyone using a cPanel image to execute the recommended patch, as described by cPanel, on the CVE documentation.
https://support.cpanel.net/hc/en-us/articles/40073787579671-Security-CVE-2026-41940-cPanel-WHM-WP2-Security-Update-04-28-2026
If you are using an OVHcloud provided cPanel template, please be advised that our image is not yet patched.
If you need to reinstall your template for any reason between now and our patches being applied, you will need to execute the recommended steps to patch again, to ensure you remain secure.
We will update here as soon as our cPanel templates are patched.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 01/05/2026 00:00 UTC
Impacted Service(s) : cPanel & WHM Control Panel.
Customers Impact : Customers may experience security risks on servers running cPanel & WHM.
To immediately address and protect from any security concerns, OVHcloud teams highly recommends anyone using a cPanel image to execute the recommended patch, as described by cPanel, on the CVE documentation.
https://support.cpanel.net/hc/en-us/articles/40073787579671-Security-CVE-2026-41940-cPanel-WHM-WP2-Security-Update-04-28-2026
If you are using an OVHcloud provided cPanel template, please be advised that our image is not yet patched.
If you need to reinstall your template for any reason between now and our patches being applied, you will need to execute the recommended steps to patch again, to ensure you remain secure.
We will update here as soon as our cPanel templates are patched.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently investigating an incident affecting our Virtual Private Servers offering, which is causing temporary functionality issue
Please find the details of this incident below :
Start time : 01/05/2026 00:00 UTC
Impacted Service(s) : cPanel & WHM Control Panel.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find the details of this incident below :
Start time : 01/05/2026 00:00 UTC
Impacted Service(s) : cPanel & WHM Control Panel.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affects: Virtual Private Servers || Additional services (EU-WEST-ERI, EU-WEST-GRA, SBG, LIM, WAW, BHS, SGP, SYD, UK2, US-EAST-LZ-ATL, US-EAST-LZ-DAL, US-EAST-LZ-MIA, US-EAST-LZ-NYC, US-EAST-VA, US-WEST-LZ-PAO, US-WEST-OR, YNM, MIL, EU-WEST-LZ-MRS).