OVHcloud Bare Metal Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[SYD2/SGP2][Virtual Private Servers] - Image creation incident notification

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident on the specified regions has now been resolved.

Here is detail for this incident :
Start time : 12/06/2025 12:30 UTC
End time : 12/06/2025 13:59 UTC
Impacted Service(s) : Private image creation was temporarily unavailable for Virtual Private Servers instances in SYD2 and SGP2.
Customers Impact : Customers were temporarily unable to create images for their instances.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Posted Jun 12, 2025 - 14:02 UTC

Investigating

We are currently experiencing an event affecting our Virtual Private Servers offer.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 12, 2025 - 13:42 UTC
This incident affected: Virtual Private Servers || Operating System (SGP, SYD).