We are pleased to inform you that the incident affecting our Dedicated Servers offer on rack R822R06 has been resolved.
Start time : 11/09/2025 06:56 UTC End time : 11/09/2025 16:50 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 11, 2025 - 16:52 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R822R06.
Here are some supplementary details :
Start time : 11/09/2025 06:56 UTC Impacted Service(s) : Some servers in the rack R822R06 are temporarily unavailable. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 11, 2025 - 12:02 UTC
Investigating
We are currently experiencing an incident affecting our Dedicated Servers offer on rack R822R06.
Start time : 11/09/2025 06:56 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 11, 2025 - 10:47 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).