OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX6][Dedicated Servers] - Rack 46J18 incident notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 06/09/2025 11:45 UTC
End time : 06/09/2025 11:49 UTC
Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 06/09/2025 11:45 UTC
End time : 06/09/2025 11:49 UTC
Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Monitoring
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : The vRack service has been operational again since 09/06/2025 11:49 UTC.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : The vRack service has been operational again since 09/06/2025 11:49 UTC.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 46J18.
Here are some supplementary details :
Start time : 06/09/2025 11:45 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network.
Customers Impact : Customers were temporarily unable to access their servers via vRack network located on the specified racks.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 06/09/2025 11:45 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network.
Customers Impact : Customers were temporarily unable to access their servers via vRack network located on the specified racks.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Network (RBX).