OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX8][Dedicated Servers] - Rack R821L12 Incident Notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 31/08/2026 05:50 UTC
End time : 31/08/2026 15:02 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 31/08/2026 05:50 UTC
End time : 31/08/2026 15:02 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affects your service(s).
Please find below an update on the situation :
Update :
Most of the servers in Rack R821L12 are back online. Our team is working on the remaining ones.
We will keep you updated on the progress of this incident.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation :
Update :
Most of the servers in Rack R821L12 are back online. Our team is working on the remaining ones.
We will keep you updated on the progress of this incident.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affects your service(s).
Please find below an update on the situation :
Update :
Public network is once again operational in Rack R821L12 and a significant number of servers are back online.
vRack Private Network is still temporarily unavailable.
Impacted Service(s) : Some servers are still temporarily unavailable in Rack R821L12.
Customers Impact : Some customers are still temporarily unable to access their servers located in the specified racks.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : Our teams are actively working to restore the remaining servers as quickly as possible.
Please find below an update on the situation :
Update :
Public network is once again operational in Rack R821L12 and a significant number of servers are back online.
vRack Private Network is still temporarily unavailable.
Impacted Service(s) : Some servers are still temporarily unavailable in Rack R821L12.
Customers Impact : Some customers are still temporarily unable to access their servers located in the specified racks.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : Our teams are actively working to restore the remaining servers as quickly as possible.
Identified
We have determined the origin of the issue affecting our Dedicated Servers offer in Rack R821L12.
Here are some supplementary details :
Start time : 31/08/2026 05:50 UTC
Impacted Service(s) : Public and vRack Private Networks are temporarily unavailable in Rack R821L12.
Customers Impact : Customers are temporarily unable to access their servers located in the specified Rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 31/08/2026 05:50 UTC
Impacted Service(s) : Public and vRack Private Networks are temporarily unavailable in Rack R821L12.
Customers Impact : Customers are temporarily unable to access their servers located in the specified Rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack R821L12.
Here are some supplementary details :
Start time : 31/08/2026 05:50 UTC
Impacted Service(s) : Public network is temporarily unavailable in Rack R821L12.
Customers Impact : Customers are temporarily unable to access and use their servers through public network.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 31/08/2026 05:50 UTC
Impacted Service(s) : Public network is temporarily unavailable in Rack R821L12.
Customers Impact : Customers are temporarily unable to access and use their servers through public network.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Network (RBX).