Start Time : 03/12/2024 12:25 UTC End Time : 03/12/2024 13:31 UTC Service impact :We would like to inform you that the incident have been resolved and the situation is back to normal. Root cause : This incident was due to an electrical issue. All services in rack E101B09 have been operational since 03/12/2024 at 13:31 UTC.
We thank you for your understanding and patience throughout this incident
Posted Dec 03, 2024 - 14:02 UTC
Identified
An incident is in progress on our Bare Metal offer. It has temporarily affected the availability.
Here is detail for this incident :
Start time : 03/12/2024 12:25 UTC Service impact : All of servers in the rack E101B09 are no longer responding. Root cause: This incident is due to an electrical issue. Update will be posted as significant progress is made.
Our teams are fully mobilized and actively working to resolve this problem.
We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.
Posted Dec 03, 2024 - 13:07 UTC
This incident affected: Dedicated Servers || Global Infrastructure (ERI).