OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX3][Dedicated Servers] - Racks 46C24/46C25 incident notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Dedicated Servers in racks 46C24 and 46C25 has been resolved.
Start time : 10/01/2026 14:16 UTC
End time : 10/01/2026 17:07 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 10/01/2026 14:16 UTC
End time : 10/01/2026 17:07 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : vRack is available again for servers in rack 46C24.
The majority of the servers in rack 46C25 are no longer impacted by the incident.
Ongoing Actions : Our teams are currently working on the last impacted servers in rack 46C25.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : vRack is available again for servers in rack 46C24.
The majority of the servers in rack 46C25 are no longer impacted by the incident.
Ongoing Actions : Our teams are currently working on the last impacted servers in rack 46C25.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.
Here are some supplementary details :
Start time : 10/01/2026 14:16 UTC
Impacted Service(s) : Servers in rack 46C25 are no longer able to access public and vRack networks.
vRack network is temporarily unavailable for servers in rack 46C24.
Customers Impact : Customers are temporarily unable to access and use their servers in rack 46C25 through public and vRack networks. And also they're unable to access their servers on rack 46C24 through vRack network.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 10/01/2026 14:16 UTC
Impacted Service(s) : Servers in rack 46C25 are no longer able to access public and vRack networks.
vRack network is temporarily unavailable for servers in rack 46C24.
Customers Impact : Customers are temporarily unable to access and use their servers in rack 46C25 through public and vRack networks. And also they're unable to access their servers on rack 46C24 through vRack network.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 46C25.
Here are some supplementary details :
Start time : 10/01/2026 14:14 UTC
Impacted Service(s) : Servers in rack 46C25 are no longer able to access public and vRack networks.
vRack network is temporarily unavailable for servers in rack 46C24.
Customers Impact : Customers are temporarily unable to access and use their servers in rack 46C25 through public and vRack networks. And also they're unable to access their servers on rack 46C24 through vRack network.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 10/01/2026 14:14 UTC
Impacted Service(s) : Servers in rack 46C25 are no longer able to access public and vRack networks.
vRack network is temporarily unavailable for servers in rack 46C24.
Customers Impact : Customers are temporarily unable to access and use their servers in rack 46C25 through public and vRack networks. And also they're unable to access their servers on rack 46C24 through vRack network.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Network (RBX).