Start Time : 29/07/2022 03:22 UTC End Time : 29/07/2022 04:10 UTC Service impact : Public network is up in rack T02C63. Root cause : Incident caused by a hardware issue on a network equipment.
Posted Jul 29, 2022 - 04:12 UTC
Identified
Start time : 29/07/2022 03:22 UTC Service impact : Public network is down for all servers in the rack T02C63. Root cause : Incident caused by a hardware issue on a network equipment. Ongoing actions : Our team is working on a fix to restore the service.
Posted Jul 29, 2022 - 03:58 UTC
Investigating
Start time : 29/07/2022 03:22 UTC Service impact : Public network is down for all servers in the rack T02C63. Ongoing actions : Our technical team is currently investigating the cause of this issue.
Posted Jul 29, 2022 - 03:28 UTC
This incident affected: Dedicated Servers || Network (BHS).