OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX8][Dedicated Servers] - Racks R808R13/R808R14/R808R15 incident notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Dedicated Servers offering on racks R808R13, R808R14 and R808R15 has been resolved.
Start time : 18/08/2026 19:03 UTC
End time : 19/08/2026 14:00 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 18/08/2026 19:03 UTC
End time : 19/08/2026 14:00 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affects your service(s).
Please find below an update on the situation :
Update :
Racks R808R13 and R808R14 are fully operational. However, there are a few servers in rack R808R15 that are still unavailable.
Ongoing Actions : Our teams are actively working to restore the last servers in the rack R808R15 as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation :
Update :
Racks R808R13 and R808R14 are fully operational. However, there are a few servers in rack R808R15 that are still unavailable.
Ongoing Actions : Our teams are actively working to restore the last servers in the rack R808R15 as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affects your service(s).
Please find below an update on the situation :
Update :
vRack Private Network is once again operational in all three Racks.
Impacted Service(s) : Some servers in the specified Racks are still temporarily unavailable.
Customers Impact : Some customers are still temporarily unable to access their servers located in Racks R808R13, R808R14 and R808R15.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are actively working to restore the remaining servers as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation :
Update :
vRack Private Network is once again operational in all three Racks.
Impacted Service(s) : Some servers in the specified Racks are still temporarily unavailable.
Customers Impact : Some customers are still temporarily unable to access their servers located in Racks R808R13, R808R14 and R808R15.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are actively working to restore the remaining servers as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affects your service(s).
Please find below an update on the situation :
Update :
Most servers in Racks R808R13, R808R14 and R808R15 are back online.
vRack Private Network is temporarily unavailable in Rack R808R14.
Impacted Service(s) : Some servers in the specified Racks are temporarily unavailable.
vRack Private Network is temporarily unavailable in Rack R808R14.
Customers Impact : Some customers are temporarily unable to access their servers located in Racks R808R13, R808R14 and R808R15.
Customers are temporarily unable to access their servers in Rack R808R14 via vRack Private Network.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are actively working to restore the remaining servers as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation :
Update :
Most servers in Racks R808R13, R808R14 and R808R15 are back online.
vRack Private Network is temporarily unavailable in Rack R808R14.
Impacted Service(s) : Some servers in the specified Racks are temporarily unavailable.
vRack Private Network is temporarily unavailable in Rack R808R14.
Customers Impact : Some customers are temporarily unable to access their servers located in Racks R808R13, R808R14 and R808R15.
Customers are temporarily unable to access their servers in Rack R808R14 via vRack Private Network.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are actively working to restore the remaining servers as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks R808R13, R808R14 and R808R15.
Here are some supplementary details :
Start time : 18/08/2026 19:03 UTC
Impacted Service(s) : All servers in the racks R808R13, R808R14 and R808R15 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 18/08/2026 19:03 UTC
Impacted Service(s) : All servers in the racks R808R13, R808R14 and R808R15 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (RBX).