We are currently experiencing an incident affecting our Dedicated Servers offering in the rack T01C28. The root cause has been identified.
Please find the details of this incident below :
Start time : 10/11/2026 02:28 UTC Impacted Service(s) : Since 03:15 UTC, public network is temporarily unavailable in the specified rack. Customers Impact : Customers are temporarily unable to access and use their servers through public network. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Nov 10, 2026 - 03:33 UTC
Investigating
We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack T01C28.
Please find the details of this incident below :
Start time : 10/11/2026 02:28 UTC Impacted Service(s) : Public network is temporarily degraded in the specified rack. Customers Impact : Customers may experience disruptions when accessing their servers through public network. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Nov 10, 2026 - 03:10 UTC
This incident affects: Dedicated Servers || Network (BHS).