Start time : 09/07/2024 18:23 UTC End time : 09/07/2024 21:21 UTC Service impact : Public and vRack networks were temporarily unavailable for servers in racks E105B01, E105B02 and E105B03. Root cause : Incident due to disjunction. Our technical teams resolved the issue. All impacted services are now operational.
Posted Jul 09, 2024 - 21:26 UTC
Update
The public and vrack network in racks E105B01 - E105B02 is reachable again, our teams are working on the remaining one.
Posted Jul 09, 2024 - 20:38 UTC
Identified
Start time : 09/07/2024 18:23 UTC Service impact : The public and vrack network in racks E105B01 - E105B02 - E105B03 is unreachable. Root cause : Incident due to disjunction. Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.
Posted Jul 09, 2024 - 20:32 UTC
Investigating
Start time : 09/07/2024 18:23 UTC Service impact : The public and vrack network is unreachable. Ongoing actions : Investigating Our technical teams are working on the issue. Update will be posted as significant progress is made.
Posted Jul 09, 2024 - 18:32 UTC
This incident affected: Dedicated Servers || Network (ERI).