We are pleased to inform you that the incident affecting our Dedicated Servers offering on rack LIM0303B01A has been resolved.
Start time : 19/06/2026 14:30 UTC End time : 19/06/2026 14:50 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 19, 2026 - 15:24 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack LIM0303B01A.
Here are some supplementary details :
Start time : 19/06/2026 14:30 UTC Impacted Service(s) : Servers in the rack LIM0303B01A were no longer able to access the vRack network. Customers Impact : Some customers are temporarily unable to access and use their servers through vRack private network. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 19, 2026 - 14:48 UTC
This incident affected: Dedicated Servers || Global Infrastructure (LIM).