OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[GRA4][Dedicated Servers] GRA0404B01A/GRA0404B01B

Incident Report for Bare Metal Cloud

Resolved

Start time : 23/11/2024 22:02 UTC
End time : 23/11/2024 23:05 UTC
Root cause : It was due to a malfunction on a power supply.
All the servers are operational again.

We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Posted Nov 23, 2024 - 23:16 UTC

Update

Most of servers in the rack GRA0404B01A are operational again.
Posted Nov 23, 2024 - 23:11 UTC

Update

A significant number of servers in the rack GRA0404B01A are operational again.
Posted Nov 23, 2024 - 22:51 UTC

Update

All the servers are operational in the rack GRA0404B01B.
Posted Nov 23, 2024 - 22:22 UTC

Update

Some servers are getting operational again.
Posted Nov 23, 2024 - 22:22 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 23, 2024 - 22:19 UTC

Update

An incident is in progress on our Bare Metal offer. It has temporarily affected the functionality .

Here is detail for this incident :

Start time : 23/11/2024 22:02 UTC
Service impact : All servers in the racks GRA0404B01A/GRA0404B01B are no longer responding.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.

Our teams are fully mobilized and actively working to resolve this problem.

We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.
Posted Nov 23, 2024 - 22:16 UTC

Investigating

We have detected an issue on our services. We will update informations when we will have more details.

Start time : 23/11/2024 22:02 UTC
Posted Nov 23, 2024 - 22:13 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).