We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 29/08/2026 15:21 UTC End time : 29/08/2026 15:29 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 29, 2026 - 15:29 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 56C17.
Here are some supplementary details :
Start time : 29/08/2026 15:21 UTC Impacted Service(s) : Servers in the rack are no longer able to access the vRack network. Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 29, 2026 - 15:26 UTC
This incident affected: Dedicated Servers || Network (RBX).