We are pleased to inform you that the incident affecting our Dedicated Servers offering in rooms R703 and R704 has been resolved.
Start time : 19/06/2026 13:00 UTC End time : 20/06/2026 19:30 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 20, 2026 - 19:32 UTC
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : The majority of the servers are no longer impacted by the incident. Our teams are currently working on the last impacted ones. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 20, 2026 - 18:52 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in the specific rooms R703 and R704.
Here are some supplementary details :
Start time : 19/06/2026 13:00 UTC Impacted Service(s) : Some servers in rooms R703 and R704 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their servers located in the specified room. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 20, 2026 - 17:12 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).