We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 17/06/2026 17:40 UTC End time : 17/06/2026 22:34 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 17, 2026 - 22:53 UTC
Update
Please find an update of this incident below :
Update: The public network has been restored and some of affected servers are now available again. However, the vRack network remains unavailable. Ongoing Actions : Our teams are currently replacing the affected network equipment to restore vRack connectivity and fully recover the impacted services as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 17, 2026 - 20:07 UTC
Update
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 17, 2026 - 18:47 UTC
Identified
We are currently experiencing an incident affecting our Dedicated Servers offering in the rack RBX0840B05A. The root cause has been identified.
Please find the details of this incident below : Start time : 17/06/2026 17:40 UTC Impacted Service(s) : All servers in the rack RBX0840B05A are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 17, 2026 - 17:51 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX) and Dedicated Servers || Network (RBX).