We would like to inform you that we had an incident on the rack S346A06. This incident has now been resolved.
Here is detail for this incident : Start time : 03/05/2025 17:27 UTC End time : 03/05/2025 17:36 UTC Impacted Service(s) : All servers in the rack S346A06 were temporarily unavailable. Customers Impact : Customers were temporarily unable to access their servers located in the specified rack. Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted May 03, 2025 - 17:59 UTC
This incident affected: Dedicated Servers || Network (SBG).