OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[EU][Dedicated Servers] - Vmac incident notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 21/09/2026 15:10 UTC
End time : 22/09/2026 15:19 UTC
Root Cause : This incident was caused by a sofware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 21/09/2026 15:10 UTC
End time : 22/09/2026 15:19 UTC
Root Cause : This incident was caused by a sofware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : 15% of services have been restored.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : 15% of services have been restored.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Our technical team is currently working to restore the vMAC addresses affected by the incident. The IP range concerned is: 178.33.0.0/19
If the customer has not made any changes to their configuration, we will attempt to restore the original vMAC address.
However, if the customer has moved the IP configuration or recreated a vMAC address, we will not intervene, as the configuration has been modified by the customer.
If we are able to restore the original vMAC address, its description will most likely be set to "OVH". Otherwise, the client will be responsible for setting the description themselves.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : Our technical team is currently working to restore the vMAC addresses affected by the incident. The IP range concerned is: 178.33.0.0/19
If the customer has not made any changes to their configuration, we will attempt to restore the original vMAC address.
However, if the customer has moved the IP configuration or recreated a vMAC address, we will not intervene, as the configuration has been modified by the customer.
If we are able to restore the original vMAC address, its description will most likely be set to "OVH". Otherwise, the client will be responsible for setting the description themselves.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the EU region.
Here are some supplementary details :
Start time : 21/09/2026 15:10 UTC
Impacted Service(s) : Some vMac is temporarily unavailable.
Customers Impact : Some customers may temporarily be unable to use their vMac service.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 21/09/2026 15:10 UTC
Impacted Service(s) : Some vMac is temporarily unavailable.
Customers Impact : Some customers may temporarily be unable to use their vMac service.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Additional services (ERI, GRA, LIM, RBX, SBG, WAW).