Start time : 10/09/2023 16:32 UTC End time : 10/09/2023 17:41 UTC Root cause : Electrical issue Our technical teams resolved the issue. All impacted services are now operational.
Posted Sep 10, 2023 - 17:54 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 10, 2023 - 17:07 UTC
Investigating
Start time : 10/09/2023 16:32 UTC Service impact : Servers in the rack G131A19 are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Sep 10, 2023 - 17:02 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).