OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[RBX3][Storage and Backups] - FTP Backup incident notification

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident on Storage and Backups offer on the specific region has now been resolved.

Here is detail for this incident :
Start time : 01/07/2025 07:24 UTC
End time : 02/07/2025 00:27 UTC
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Posted Jul 02, 2025 - 00:35 UTC

Update

We would like to inform you that the incident on Storage and Backups offer on the specific region has now been resolved.

Here is detail for this incident :
Start time : 01/07/2025 07:24 UTC
End time : 02/07/2025 00:27 UTC
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Posted Jul 02, 2025 - 00:35 UTC

Update

The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Posted Jul 02, 2025 - 00:17 UTC

Identified

We have determined the origin of the incident affecting our Storage and Backups offer on the specific region.

Here are some supplementary details :
Start time : 01/07/2025 07:24 UTC
Impacted Service(s) : Ftp Backup is temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their ftpbackup in RBX6.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 01, 2025 - 10:00 UTC
This incident affected: Storage and Backups || Backup Storage (RBX).