OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX8][Dedicated Servers] - Racks R821L02/R821L03 Incident Notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Dedicated Servers Offer has been resolved.
Service impact : Some servers in the rack R821L03 were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access their servers located on the specified rack.
End time : 09/04/2026 15:32 UTC
Service impact : vRack network was temporarily unavailable in the rack R821L02.
Customers Impact : Customers were temporarily unable to access and use their servers through vRack network.
End time : 09/04/2026 15:06 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Service impact : Some servers in the rack R821L03 were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access their servers located on the specified rack.
End time : 09/04/2026 15:32 UTC
Service impact : vRack network was temporarily unavailable in the rack R821L02.
Customers Impact : Customers were temporarily unable to access and use their servers through vRack network.
End time : 09/04/2026 15:06 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
Please find below an update on the situation:
Service impact : Some servers in the rack R821L03 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Service impact : vRack network was temporarily unavailable in the rack R821L02.
Customers Impact : Customers were temporarily unable to access and use their servers through vRack network.
End time : 09/04/2026 15:06 UTC
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Thank you for your understanding.
Service impact : Some servers in the rack R821L03 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Service impact : vRack network was temporarily unavailable in the rack R821L02.
Customers Impact : Customers were temporarily unable to access and use their servers through vRack network.
End time : 09/04/2026 15:06 UTC
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Thank you for your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in R821L02.
Here are some supplementary details :
Start time : 09/04/2026 12:54 UTC
Impacted Service(s) : The vRack network in R821L02 is temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 09/04/2026 12:54 UTC
Impacted Service(s) : The vRack network in R821L02 is temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Network (RBX).