We would like to inform you that an incident affecting the vRack network on RBX2 has occurred and has now been resolved.
Here is detail for this incident : Start time : 17/06/2025 13:09 UTC End time : 17/06/2025 13:19 UTC Impacted Service(s) : An error has occurred on one of our vRack network devices, affecting racks 27B07/27B08/27B09/27B11/27B12/27B14/27B15/27B16/27C10/27C11/27C12/27D11/27D12/27D13/27D14/27D16. Customers Impact : Customers were able to observe a cut in the vRack network on the affected racks. Root Cause : This disruption is due to a process crash on network device.
We thank you for your understanding and patience throughout this incident.
Posted Jun 17, 2025 - 13:54 UTC
This incident affected: Dedicated Servers || Network (RBX).