[EU-WEST-LZ-BRU/EU-SOUTH-LZ-MAD][Virtual Private Servers] - VPS incident notification

Incident Report for Bare Metal Cloud

Update

We are continuing to investigate this issue.

Posted Mar 04, 2026 - 05:58 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Some VPS instances in US-EAST-LZ-ATL are experiencing difficulties restarting or rebuilding.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Mar 04, 2026 - 05:58 UTC

Investigating

We are currently investigating an incident affecting our Virtual Private Servers offering, which is causing temporary availability issue in EU-WEST-LZ-BRU and EU-SOUTH-LZ-MAD regions.

Here are some supplementary details :
Start time : 25/02/2026 10:48 UTC
Impacted Service(s) : Some VPS instances are experiencing difficulties with restarting or rebuilding.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Mar 03, 2026 - 13:09 UTC

This incident affects: Virtual Private Servers || Global Infrastructure (US-EAST-LZ-ATL, EU-WEST-LZ-BRU, EU-WEST-LZ-MAD).