We are pleased to inform you that the incident affecting our Virtual Private Servers has been resolved.
Start time : 25/02/2026 10:48 UTC End time : 12/03/2026 07:00 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 12, 2026 - 07:09 UTC
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : Some VPS instances in EU-SOUTH-LZ-MAD, US-EAST-LZ-ATL and EU-WEST-LZ-BRU are still experiencing difficulties restarting or rebuilding. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 11, 2026 - 14:33 UTC
Identified
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : The issue impacting EU-SOUTH-LZ-MAD has now been resolved. Some VPS instances in US-EAST-LZ-ATL and EU-WEST-LZ-BRU are still experiencing difficulties restarting or rebuilding. Ongoing Actions : Our teams continue to investigate and work on restoring normal service for the remaining impacted instances as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 09, 2026 - 10:53 UTC
Update
We are continuing to investigate this issue.
Posted Mar 04, 2026 - 05:58 UTC
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : Some VPS instances in US-EAST-LZ-ATL are experiencing difficulties restarting or rebuilding. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 04, 2026 - 05:58 UTC
Investigating
We are currently investigating an incident affecting our Virtual Private Servers offering, which is causing temporary availability issue in EU-WEST-LZ-BRU and EU-SOUTH-LZ-MAD regions.
Here are some supplementary details : Start time : 25/02/2026 10:48 UTC Impacted Service(s) : Some VPS instances are experiencing difficulties with restarting or rebuilding. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 03, 2026 - 13:09 UTC
This incident affected: Virtual Private Servers || Global Infrastructure (EU-WEST-LZ-BRU, EU-WEST-LZ-MAD, US-EAST-LZ-ATL).