Start time : 16/11/2023 01:55 UTC End time : 16/11/2023 08:32 UTC Root cause : Electrical issue on room G263 in GRA2
On 16/11/2023 at 01:55 UTC, room G263 of the Graveline datacenter (GRA2) experienced an electrical incident that may have impacted your services. The intervention of our technical teams enabled you to return your services in the morning (16/11 at 08:32 UTC). We then secured the infrastructure by making the system redundant. The services are once again in nominal operation.
Posted Nov 24, 2023 - 13:48 UTC
Start time : 16/11/2023 01:55 UTC Service impact : Servers in the room G263 are no longer responding. Root cause : Electrical issue Ongoing actions : Monitoring
Posted Nov 16, 2023 - 10:23 UTC
Our technical teams have been working on a fix and the equipments affected are beginning to recover gradually.
Posted Nov 16, 2023 - 05:27 UTC
Due to an electrical issue, servers in the room G263 are no longer responding. Our technical teams are working on a fix, an update will be posted at 06:30 UTC.
Posted Nov 16, 2023 - 03:38 UTC
Our technical teams are still investigating on this issue. Update will be posted when we have more information.
Start time : 16/11/2023 01:55 UTC Service impact : Servers in the room G263 are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Nov 16, 2023 - 02:16 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).