OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[ERI1][Bare Metal Cloud] - Rack ERI0114A01B
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on the rack ERI0114A01B in ERI1 has now been resolved.
Here is detail for this incident :
Start time : 15/04/2025 14:10 UTC
End time : 15/04/2025 17:19 UTC
Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 15/04/2025 14:10 UTC
End time : 15/04/2025 17:19 UTC
Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer on the rack ERI0114A01B in ERI1.
Here are some supplementary details :
Start time : 15/04/2025 14:10 UTC
Impacted Service(s) : Vrack on servers is temporarily unavailable.
Customers Impact : Customers are unable to access and use their Vrack network on servers located in the specified rack.
Root Cause : This incident is caused by a cooling equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 15/04/2025 14:10 UTC
Impacted Service(s) : Vrack on servers is temporarily unavailable.
Customers Impact : Customers are unable to access and use their Vrack network on servers located in the specified rack.
Root Cause : This incident is caused by a cooling equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an incident affecting our Bare Metal Cloud offering, which is causing temporary Availability issues in the rack ERI0114A01B.
Here is detail for this incident :
Start time : 15/04/2025 14:10 UTC
Impacted Service(s) : Vrack on servers is temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 15/04/2025 14:10 UTC
Impacted Service(s) : Vrack on servers is temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Network (ERI).