OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[RBX8][Dedicated Servers] - Rack R808L09 incident notification.

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident on our Dedicated Servers in RBX8, have been resolved
Start Time : 19/06/2025 16:34 UTC
End Time : 20/06/2025 01:46 UTC
Root cause : This incident is caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident
Posted Jun 20, 2025 - 01:49 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Most of the servers are now operational. Our team is working to fix the remaining one.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 19, 2025 - 22:10 UTC

Identified

An incident is in progress on our Dedicated Servers offer in the specific rack R808L09 .

Please find the details:

Start time : 19/06/2025 16:34 UTC
Service impact : Some servers are unreachable in this rack.
Customer impact : Some customers cannot access their servers in this rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible.

We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.
Posted Jun 19, 2025 - 19:38 UTC

Investigating

We are currently experiencing an event affecting our Dedicated Servers offer in the specific rack 808L09 .
Start time : 19/06/2025 16:34 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 19, 2025 - 19:35 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).