Start Time : 10/12/2024 10:54 UTC End Time : 10/12/2024 12:46 UTC Service impact :We would like to inform you that the incident have been resolved and the situation is back to normal. Root cause : This incident was caused by an electrical issue in rack SBG0506B08C. All servers in rack SBG0506B08C have been available since 10/12/2024 12:46 UTC.
We thank you for your understanding and patience throughout this incident
Posted Dec 10, 2024 - 12:50 UTC
Update
A significant number of servers in the rack SBG0506B08C are now available.
Start time : 10/12/2024 10:54 UTC Root cause : This incident is caused by an electrical issue in rack SBG0506B08C. Our teams are fully mobilized and actively working to resolve this problem.
We apologize for the inconvenience and thank you for your understanding.
Posted Dec 10, 2024 - 11:40 UTC
Identified
An incident is in progress on our Bare Metal offer. It has temporarily affected the availability.
Here is detail for this incident :
Start time : 10/12/2024 10:54 UTC Service impact : All of servers in the rack SBG0506B08C are no longer responding. Root cause : This incident is caused by an electrical issue in rack SBG0506B08C. Update will be posted as significant progress is made.
Our teams are fully mobilized and actively working to resolve this problem.
We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.
Posted Dec 10, 2024 - 11:00 UTC
This incident affected: Dedicated Servers || Global Infrastructure (SBG).