Start time : 20/09/2023 05:15 UTC End time : 20/09/2023 06:26 UTC Root cause : Incident is due to a circuit breaker that has broken caused by a hardware fault. Our technical teams resolved the issue. All impacted services are now operational.
Posted Sep 20, 2023 - 06:33 UTC
Update
Update : One server is still unavailable.
Posted Sep 20, 2023 - 06:00 UTC
Identified
Start time : 20/09/2023 05:15 UTC Service impact : Servers in the rack 12B01 are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Sep 20, 2023 - 05:57 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).