We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 19/06/2026 04:41 UTC End time : 19/06/2026 09:47 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 19, 2026 - 09:59 UTC
Investigating
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific Rack G116B18.
Here are some supplementary details :
Start time : 19/06/2026 04:41 UTC Impacted Service(s) : Some servers in the rack G116B18 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Posted Jun 19, 2026 - 05:07 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).