Start time : 05/07/2024 02:28 UTC End time : 05/07/2024 06:37 UTC Service impact : vRack was temporarily unavailable for servers in rack T06F39 Root cause : A network equipment caused the incident Our technical teams resolved the issue. All impacted services are now operational.
Posted Jul 05, 2024 - 06:40 UTC
Identified
Root cause : A network equipment caused the incident Ongoing actions : Our technical teams are currently working to solve the issue. Update will be posted as significant progress is made.
Posted Jul 05, 2024 - 05:20 UTC
Investigating
Start time : 05/07/2024 02:28 UTC Service impact : vRack is temporarily unavailable for servers in rack T06F39 Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Jul 05, 2024 - 02:35 UTC
This incident affected: Dedicated Servers || Global Infrastructure (BHS).