Start time : 07/09/2024 09:56 UTC End time : 07/09/2024 11:34 UTC Root cause : Network equipment issue We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Sep 07, 2024 - 11:36 UTC
Identified
An incident is in progress on our Bare Metal offer.
We are actively working to resolve this problem.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Here is detail for this incident :
Start time : 07/09/2024 09:56 UTC Service impact : A significant number of servers in the rack 56D20 are no longer responding. Root Cause : Network equipment issue Ongoing actions : Our teams is working to fix the issue by replacing a network equipment. Update will be posted as significant progress is made.
Posted Sep 07, 2024 - 11:18 UTC
This incident affected: Dedicated Servers || Network (RBX).