[BHS1][Dedicated Servers] - Room T01 Incident Notification

Incident Report for Bare Metal Cloud

Resolved

We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 06/09/2026 05:16 UTC
End time : 06/09/2026 05:55 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Sep 06, 2026 - 06:09 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our offer on the specific room T01 in BHS1.

Here are some supplementary details :

Start time : 06/09/2026 05:16 UTC
Impacted Service(s) : Some servers in the room T01 are no longer able to access the public network.
Customers Impact : Some customers are temporarily unable to access their servers via public network located on the specified room.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Sep 06, 2026 - 05:44 UTC

This incident affected: Dedicated Servers || Network (BHS).