We would like to inform you that the incident on the Cluster4256 from Nasha has now been resolved.
Here is detail for this incident : Start time : 12/12/2025 05:25 UTC End time : 12/12/2025 05:30 UTC Impacted Service : The services in Cluster4256 were currently unavailable. Customers Impact :The customers could not access their servers. Root Cause : This incident was caused by a malfunction on a software.
We thank you for your understanding and patience throughout this incident.
Posted Dec 12, 2025 - 06:22 UTC
This incident affected: Storage and Backups || NAS HA (RBX).