OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[RBX3][Dedicated Servers] - Racks 42B03/42B02/42C12/42C13/42C14

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident on racks 42B03, 42B02, 42C12, 42C13 and 42C14 has now been resolved.

Here is detail for this incident :
Start time : 25/03/2025 12:43 UTC
End time : 25/03/2025 14:40 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Posted Mar 25, 2025 - 15:32 UTC

Identified

We have determined the origin of the incident affecting our Dedicated Servers offer on the specific racks.

Here are some supplementary details :
Start time : 25/03/2025 12:43 UTC
Impacted Service(s) : Some servers in rack 42B03 are still temporarily unavailable.
No more impact for servers in racks 42B02, 42C12, 42C13 and 42C14.
Customers Impact : Customers are temporarily unable to access and use some of their servers in rack 42B03.
Servers in racks 42B02, 42C12, 42C13 and 42C14 are accessible by customers.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 25, 2025 - 13:53 UTC

Investigating

We are currently experiencing an event affecting our Dedicated Servers offer on racks 42B03, 42B02, 42C12, 42C13 and 42C14.
Start time : 25/03/2025 12:43 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 25, 2025 - 13:23 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).