We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 02/09/2025 07:15 UTC End time : 02/09/2025 07:36 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 02, 2025 - 08:09 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R719A16 .
Here are some supplementary details :
Start time : 02/09/2025 07:15 UTC Impacted Service(s) : All servers in the rack R719A16 are temporarily unavailable. Customers Impact : Customers cannot access their services in this specific rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 02, 2025 - 07:33 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).