OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA3][Dedicated Servers] - GRA0316A04B incident notification
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on rack GRA0316A04B has now been resolved.
Here is detail for this incident :
Start time : 13/02/2025 11:21 UTC
End time : 13/02/2025 12:54 UTC
Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 13/02/2025 11:21 UTC
End time : 13/02/2025 12:54 UTC
Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Update
We have new information regarding the incident that affected your service.
Please find below an update on the situation:
Update : For customers with network interface configured in LACP, no interruption will be felt, on the other hand a pertubation on the network may be felt during the replacement of the affected network equipment.
Ongoing Actions : Our teams are working to replace the affected equipment and restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : For customers with network interface configured in LACP, no interruption will be felt, on the other hand a pertubation on the network may be felt during the replacement of the affected network equipment.
Ongoing Actions : Our teams are working to replace the affected equipment and restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have determined the origin of the incident affecting our Bare Metal Cloud offer on the specific rack.
Here are some supplementary details :
Start time : 13/02/2025 11:21 UTC
Impacted Service : Private and public networks are temporarily unavailable to servers in the GRA0316A04B rack.
Customers Impact : Some servers in rack GRA0316A04B are temporarily unreachable.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 13/02/2025 11:21 UTC
Impacted Service : Private and public networks are temporarily unavailable to servers in the GRA0316A04B rack.
Customers Impact : Some servers in rack GRA0316A04B are temporarily unreachable.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Bare Metal Cloud offer.
Start time : 13/02/2025 11:21 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 13/02/2025 11:21 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Network (GRA).