We are pleased to inform you that the incident affecting our Virtual Private Servers has been resolved.
Start time : 26/01/2026 10:08 UTC End time : 26/01/2026 18:27 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jan 26, 2026 - 18:34 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific GRA6 and GRA8 regions.
Here are some supplementary details :
Start time : 26/01/2026 10:08 UTC Impacted Service(s) : Some VPS are temporarily unavailable. Customers Impact : Some customers may temporarily be unable to access their VPS. Root Cause : A service disruption occurred due to an unexpected infrastructure failure. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jan 26, 2026 - 15:03 UTC
Investigating
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific GRA6 and GRA8 region.
Here are some supplementary details :
Start time : 26/01/2026 10:08 UTC Impacted Service(s) : Some VPS are temporarily unavailable. Customers Impact : Some customers may temporarily be unable to access their VPS. Root Cause : A service disruption occurred due to an unexpected infrastructure failure. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jan 26, 2026 - 11:25 UTC
This incident affected: Virtual Private Servers || Global Infrastructure (GRA).