OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[RBX6][Dedicated Servers] - Racks 46C24 - 46C25 - 46D20
Incident Report for Bare Metal Cloud
Resolved
Start time : 01/12/2024 08:22 UTC
End Time : 01/12/2024 16:48 UTC
Service impact :We would like to inform you that the incident have been resolved and the situation is back to normal. All the servers are now operational.
Root cause : It was due to a malfunction on some hardwares.

We thank you for your understanding and patience throughout this incident
Posted Dec 01, 2024 - 16:51 UTC
Update
We would like to update you on the current incident.

Our teams are working tirelessly to resolve this incident once and for all.

We'll be sure to update these pages as soon as we have new information to share.
Posted Dec 01, 2024 - 15:48 UTC
Update
Most of servers in the rack 46C24 are operational again.
Posted Dec 01, 2024 - 14:30 UTC
Update
Some servers in the rack 46C24 are operational again.
Posted Dec 01, 2024 - 13:12 UTC
Update
All of servers in the rack 46D20 are available since 01/12/2024 11:01 UTC
All of servers in the rack 46C25 are available since 01/12/2024 10:38 UTC
A significant number of servers in rack 46C24 are available.
Our teams are fully mobilized and actively working to resolve this problem.

We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Dec 01, 2024 - 11:27 UTC
Update
All of servers in the rack 46C25 are available since 01/12/2024 10:38 UTC
Our teams are fully mobilized and actively working to resolve this problem.

We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Dec 01, 2024 - 10:43 UTC
Update
A significant number of servers in rack 46D20 are available.
Our teams are fully mobilized and actively working to resolve this problem.

We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Dec 01, 2024 - 10:20 UTC
Identified
An incident is in progress on our Bare Metal offer. It has temporarily affected the availability

Here is detail for this incident :

Start time : 01/12/2024 08:22 UTC
Service impact : Some of servers in racks 46C24 - 46C25 - 46D20 are no longer responding.
Root cause : This incident is due to a cooling system issue.
Update will be posted as significant progress is made.

Our teams are fully mobilized and actively working to resolve this problem.

We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Dec 01, 2024 - 08:52 UTC
Investigating
An incident is in progress on our Bare Metal offer. It has temporarily affected the availability

Here is detail for this incident :

Start time : 01/12/2024 08:22 UTC
Service impact : Some of servers in racks 46C24 - 46C25 - 46D20 are no longer responding.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.

Our teams are fully mobilized and actively working to resolve this problem.

We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Dec 01, 2024 - 08:33 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).