We are pleased to inform you that the incident affecting our Dedicated Servers on racks 53B07 and 53B08 has been resolved.
Start time : 03/02/2026 02:15 UTC End time : 03/02/2026 03:25 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 03, 2026 - 03:26 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the racks 53B07 and 53B08.
Here are some supplementary details :
Start time : 03/02/2026 02:15 UTC Impacted Service(s) : Servers in the specified racks are no longer able to access the vRack network. Customers Impact : Customers are temporarily unable to access and use their servers in racks 53B07 and 53B08 through vRack network. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 03, 2026 - 02:33 UTC
This incident affected: Dedicated Servers || Network (RBX).