Start time : 01/08/2024 03:51 UTC End time : 01/08/2024 07:44 UTC Service impact : The situation is back to normal, the service is running nominally. Root cause :It was due to a malfunction on a hardware.
Posted Aug 01, 2024 - 07:57 UTC
Update
Most of servers are operational again.
Posted Aug 01, 2024 - 06:44 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 01, 2024 - 05:19 UTC
Investigating
Start time : 01/08/2024 03:51 UTC Service impact : Some servers in the rack G111A18 are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Aug 01, 2024 - 04:00 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).