[RBX6][Dedicated Servers] - Racks 46N08/46N09 notification incident

Incident Report for Bare Metal Cloud

Resolved

We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 10/06/2026 02:30 UTC
End time : 10/06/2026 04:50 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 10, 2026 - 04:56 UTC

Identified

We are currently experiencing an incident affecting our Dedicated Servers offering in the racks 46N08 and 46N09.
The root cause has been identified.

Please find the details of this incident below :
Start time : 10/06/2026 02:30 UTC
Impacted Service(s) : All servers in the racks 46N08 and 46N09 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 10, 2026 - 02:43 UTC

This incident affected: Dedicated Servers || Global Infrastructure (RBX).