Start Time : 20/03/2023 20:00 UTC End Time : 21/03/2023 20:00 UTC Root cause : Our technical teams resolved the issue. All impacted services are now operational.
Posted Mar 21, 2023 - 08:31 UTC
Update
The replacement of a rack's electrical distribution equipment has been successfully completed. almost all affected servers are operational again. Our teams are working on the last ones.
Posted Mar 21, 2023 - 07:53 UTC
Identified
Update : Our teams will have to replace an electrical distribution equipment of the rack.
Posted Mar 20, 2023 - 23:18 UTC
Investigating
Start time : 20/03/2023 20:00 UTC Service impact : Most of servers in the rack E102F01 are down. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Posted Mar 20, 2023 - 21:13 UTC
This incident affected: Dedicated Servers || Global Infrastructure (ERI).