OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[RBX8][Bare Metal Cloud] - Rack R808R11 incident notification

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident in the rack R808R11 has now been resolved.

Here is detail for this incident :
Start time : 19/03/2025 09:58 UTC
End time : 19/03/2025 12:30 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Posted Mar 19, 2025 - 13:19 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Most servers are accessible again.
Ongoing Actions : Our teams are working hard to fix the remaining servers as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 19, 2025 - 11:11 UTC

Identified

We are currently experiencing an incident affecting our Bare Metal Cloud offering, which is causing temporary availability issues in the R808R11.

Here is detail for this incident :
Start time : 19/03/2025 09:58 UTC
Impacted Service(s) : All the servers in the rack R808R11 are unreachable.
Customers Impact : Customers could not acces their servers in the rack R808R11.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 19, 2025 - 10:29 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).