We would like to inform you that the incident on the rack SBG0505B09A has now been resolved.
Here is detail for this incident : Start time : 02/04/2025 19:07 UTC End time : 02/04/2025 19:49 UTC Root Cause : This incident was caused by an electrical equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Apr 02, 2025 - 20:10 UTC
Identified
We are currently identifying an incident affecting our Dedicated Server offering, which is causing temporary Availability issues in the rack SBG0505B09A.
Here is detail for this incident : Start time : 02/04/2025 19:07 UTC Impacted Service(s) : Some servers are temporarily unavailable. Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 02, 2025 - 19:08 UTC
This incident affected: Dedicated Servers || Global Infrastructure (SBG).