Start Time : 01/12/2024 20:55 UTC End Time : 01/12/2024 22:58 UTC Service impact : We would like to inform you that the incident have been resolved and the situation is back to normal. Root cause : Electrical disjunction
We thank you for your understanding and patience throughout this incident
Posted Dec 01, 2024 - 22:01 UTC
Identified
The issue has been identified and a fix is being implemented. We remind you that the following impact is still present :
Service impact : A significant number of servers in the rack 12A05 are no longer responding. Root cause : Electrical disjunction Ongoing actions : Our teams is working to fix the issue. Update will be posted as significant progress is made.
Posted Dec 01, 2024 - 21:55 UTC
Investigating
An incident is in progress on our Bare Metal offer. It has temporarily affected the availability.
Here is detail for this incident :
Start time : 01/12/2024 20:55 UTC Service impact : A significant number of servers in the rack 12A05 are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Our teams are fully mobilized and actively working to resolve this problem.
We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.
Posted Dec 01, 2024 - 21:46 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).