OVHcloud Bare Metal Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[RBX8][Dedicated Servers] - Rack R832A08 incident notification

Incident Report for Bare Metal Cloud

Resolved

We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 03/10/2025 17:30 UTC
End time : 03/10/2025 18:54 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Oct 03, 2025 - 19:07 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The majority of the affected servers are now operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Oct 03, 2025 - 18:10 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the rack R832A08.

Here are some supplementary details :

Start time : 03/10/2025 17:30 UTC
Impacted Service(s) : All servers in the rack R832A08 are temporarily unavailable.
Customers Impact : Customers are currently unable to access and use their servers in the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Oct 03, 2025 - 18:06 UTC

Investigating

We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the rack R832A08.

Here are some supplementary details :

Start time : 03/10/2025 17:30 UTC
Impacted Service(s) : All servers in the rack R832A08 are temporarily unavailable.
Customers Impact : Customers are currently unable to access and use their servers in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Oct 03, 2025 - 17:45 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).